RULE: 19 - SHIPPERS REQUESTS & COMPLAINTS Eff: 01NOV2018
| Effective | 01NOV2018 |
|---|---|
| Filed | 01NOV2018 |
| Filing Codes | IC |
Control No. 11-09349
Any Shipper may transmit his requests, questions or
complaints as hereinafter defined to the Carrier (or any
Carrier Agent). Additionally inquiries may be addressed to
the Carrier orally or in writing at the address shown
below:
Walker International Transportation LLC
70 East Sunrise Highway
Suite 611
Valley Stream, New York 11581
Telephone: 516-256-7436
Facsimile: 516-568-2036
As used in this Rule, the terms "Request" or "Complaint" means
any communication to the Carrier requesting a change in a Tariff
or governed NSA rate, rule or charge; objections to rate increases
or other Tariff or NSA changes; protests against alleged erroneous
billings due to an incorrect commodity description classification
or incorrect weight or measurement of cargo; or other problems from
the implementation of this Tariff or a governed NSA. Routine
requests for rate quotes, sailing schedules, space availability and
the like are not included in the foregoing definition of "requests"
or "complaints."
Requests for reduced rates should give details of commodity, value,
packing, weight/measurement ratio, prospective volume, proposed rate
requested and all other relevant details.
