Effective	09DEC2017
Filed	09DEC2021
Filing Codes	C

Control No. 22-05872
  
Any Shipper may transmit his requests, questions or complaints as
hereinafter defined to the Carrier (or any Carrier Agent).  Additionally
inquiries may be addressed to the Carrier orally or in writing at the
address shown below:
     
   VTG Tanktainer GmbH
    
   In the United States:
   5 Great Valley Parkway, Suite 210
   Malvern, Pennsylvania  19355
    
   Telephone: 610-429-5440
   Facsimile: 610-429-5448
   
     
   In Germany:
   Nagelsweg 34
   D-20097 Hamburg, Germany
   
   Telephone: 011-49-40-28059-188
    
As used in this Rule, the terms "Request" or "Complaint" means any
communication to the Carrier requesting a change in Tariff rates, rules or
charges; objections to rate increases or other Tariff changes; protests
against alleged erroneous billings due to an incorrect commodity
description classification or incorrect weight or measurement of cargo; or
other problems from the implementation of the Tariff.  Routine requests for
rate quotes, sailing schedules, space availability and the like or not
included in the foregoing definition of "requests" or "complaints."
    
Requests for reduced rates should give details of commodity, value,
packing, weight/measurement ratio, prospective volume, proposed rate
requested and all other relevant details.

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