RULE: 19 - SHIPPERS REQUESTS & COMPLIANTS Eff: 03APR2023

Effective 03APR2023
Filed 03APR2023
Filing Codes C

Control No. 23-01402
  
Any Shipper may transmit his requests, questions or complaints as
hereinafter defined to the Carrier (or any Carrier Agent).  Additionally
inquiries may be addressed to the Carrier orally or in writing at the
address shown below:
     
   Unitrans Consolidated Inc.
     147-48 182nd Street
     Suite 200
     Jamaica, New York  11413-4068
   
     Telephone: 718-917-6668
     eMail: ucijfk.unitrans.net
    
As used in this Rule, the terms "Request" or "Complaint" means any
communication to the Carrier requesting a change in Tariff rates, rules or
charges; objections to rate increases or other Tariff changes; protests
against alleged erroneous billings due to an incorrect commodity
description classification or incorrect weight or measurement of cargo; or
other problems from the implementation of the Tariff.  Routine requests for
rate quotes, sailing schedules, space availability and the like or not
included in the foregoing definition of "requests" or "complaints."
    
Requests for reduced rates should give details of commodity, value,
packing, weight/measurement ratio, prospective volume, proposed rate
requested and all other relevant details.

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