RULE: 10.03 - FORWARDING SERVICE FEE Eff: 08JAN2018
| Effective | 08JAN2018 |
|---|---|
| Filed | 08JAN2018 |
| Filing Codes | IC |
Carrier will assess a fee of USD125.00 per shipment which includes the preparation of the Shippers's Export Declaration when applicable. Forwarding Service Guaranteed: Ocean Carrier provides 24/7 Instant Service with a response time of ten (10) minutes to clients who request information or who issue instructions to their Personal Account Manager during regular business hours or to a Senior Service Supervisor after regular business hours. Should the Carrier fail to perform within the ten (10) minutes and the account files written notice of such failure within thirty (30) days of such failure to the carrier. The carrier will waive forwarding related fees for up to 30 days following the failure described herein. The client must have a mutually signed Service Protocol established and the service failure must be confirmed by Trans American Global Trade Services LLC. These fees would be equivalent to the Carriers' Export Freight Forwarding Fee per Bill of Lading.
