Effective	11AUG2025
Filed	11AUG2025
Filing Codes	C

Control No. 25-03130
  
Any Shipper may transmit his requests, questions or complaints as
hereinafter defined to the Carrier (or any Carrier Agent).  Additionally
inquiries may be addressed to the Carrier orally or in writing at the
address shown below:
  
   Trans American Global Trade Services LLC 
   300 Airborne Parkway
   Buffalo, New York  14225
    
   Telephone: 800-333-0465
   Facsimile: 716-896-7985
   eMail: sales@tacustoms.com
  
As used in this Rule, the terms "Request" or "Complaint" means any
communication to the Carrier requesting the quotation of rate or a change
in any Carrier established rate, rule or charge; objections to rate
increases or other changes in NRAs or Tariff provisions; protests against
alleged erroneous billings due to an incorrect commodity description
classification or incorrect weight or measurement of cargo; or other
problems from the implementation of any NRA or Tariff provision.  Routine
requests for rate quotes, NRA Quotes, sailing schedules, space availability
and the like are included in the foregoing definition of "requests" or
"complaints."
  
Requests for reduced rates, or an NRA Rate Quote should give details of
commodity, value, packing, weight/measurement ratio, prospective volume,
proposed rate requested and all other relevant details.

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