Effective	22APR2012
Filed	22APR2012
Filing Codes	C

Control No. 12-05918
    
Any Shipper may transmit his requests for an NSA, questions or
complaints as hereinafter defined to the Carrier (or any
Carrier Agent).  Additionally inquiries may be addressed to
the Carrier orally or in writing at the address shown below:
     
   TMO Global Logistics, LLC
     200 Garrett Street
     Suite M
     Charlottesville, VA  22902
   
     Telephone: 434-220-2364
     Facsimile: 434-977-0912
     e-mail: Sarah.Turner@TMOGlobalLogistics.com

As used in this Rule, the terms "Request" or "Complaint" means
any communication to the Carrier requesting a change in Tariff
or NSA rates, rules or charges; objections to rate increases or
other Tariff or NSA changes; protests against alleged erroneous
billings due to an incorrect commodity description
classification or incorrect weight or measurement of cargo; or
other problems from the implementation of the Carrier's Tariff
or NSA.  Routine requests for rate quotes, sailing schedules,
space availability and the like or not included in the foregoing
definition of "requests" or "complaints."
    
Requests for an NSA with TMO Global Logistics, LLC should give
details of commodities, value, packing, weight/measurement ratio
or cargo, prospective volume, proposed rate requested and all other
relevant details.

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