RULE: 19 - SHIPPERS REQUESTS & COMPLAINTS Eff: 07MAY2021
| Effective | 07MAY2021 |
|---|---|
| Filed | 07MAY2021 |
| Filing Codes | C |
Control No. 21-01529
Any Shipper may transmit his requests, questions or complaints as
hereinafter defined to the Carrier (or any Carrier Agent).
Additionally inquiries may be addressed to the Carrier orally or in
writing at the address shown below:
Sunjin Logistics Co., Ltd.
Sunjin Building
4th Floor
#44-1 Chondo-dong, Kangdong-Gu
Seoul, Republic of Korea 134-021
Telephone: 82-2-2225-9500
Facsimile: 82-2-2225-9506
U.S. REGISTERED AGENT
Sunjin Shipping (USA) Inc.
19 Wilbur Street
Lynbrook, NY 11563
Telephone: 718-995-3600
Facsimile: 718-995-3660
e-mail: danny@sunjinusa.com
As used in this Rule, the terms "Request" or "Complaint"
means any communication to the Carrier requesting a change
in Tariff rates, rules or charges; objections to rate
increases or other Tariff changes; protests against alleged
erroneous billings due to an incorrect commodity
description classification or incorrect weight or
measurement of cargo; or other problems from the
implementation of the Tariff. Routine requests for rate
quotes, sailing schedules, space availability and the like
or not included in the foregoing definition of "requests"
or "complaints."
Requests for reduced rates should give details of
commodity, value, packing, weight/measurement ratio,
prospective volume, proposed rate requested and all other
relevant details.
