RULE: 20 - PROVISIONS GOVERNING OVERCHARGE CLAIMS Eff: 28FEB2012
| Effective | 28FEB2012 |
|---|---|
| Filed | 28FEB2012 |
| Filing Codes | I |
a. All claims for adjustment of freight charges must be
presented to the Carrier in writing (at the address
shown in Rule 19) within 3 (three) years after the date
shipment was tendered to the Carrier. Any expenses
incurred by the Carrier in connection with its
investigation of the claim shall be borne by the party
responsible for the error, or, if no error be found, by
the claimant.
b. Claims for freight rate adjustments will be acknowledged
by the Carrier within 20 days of receipt by written
notice to the claimant of all governing Tariff
provisions and claimants rights under the Shipping Act
of 1984, as amended.
c. Claims seeking the refund of overcharges may be filed in
the form of a complaint with the Federal Maritime
Commission, Washington, DC 20573, pursuant to the
Shipping Act of 1984, as amended. Such claims must be
filed within 3 (three) years of the date the cause of
action accrued.
