Effective	21FEB2025
Filed	21FEB2025
Filing Codes	I

Any Shipper may transmit his requests, questions or complaints as
hereinafter defined to the Carrier (or any Carrier Agent).  Additionally
inquiries may be addressed to the Carrier orally or in writing at the
address shown below:
     
   Serviport Marine Line (SVL) Corp.
   Barrio Ls Andes avenida Circunvalacion
   entre 2y3 calle
   Edificio 101, 8avo Piso
   San Pedro Sula, Honduras
   info@svl.hn 
    
   Telephone: 305-904-7720 (Miami, FL)
    
As used in this Rule, the terms "Request" or "Complaint" means any
communication to the Carrier requesting a change in Tariff rates, rules
or charges; objections to rate increases or other Tariff changes;
protests against alleged erroneous billings due to an incorrect commodity
description classification or incorrect weight or measurement of cargo;
or other problems from the implementation of the Tariff.  Routine
requests for rate quotes, sailing schedules, space availability and the
like or not included in the foregoing definition of "requests" or
"complaints."
  
Requests for reduced rates should give details of commodity, value,
packing, weight/measurement ratio, prospective volume, proposed rate
requested and all other relevant details.

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