RULE: 19 - SHIPPERS REQUESTS Eff: 05JUL2011

Effective 05JUL2011
Filed 05JUL2011
Filing Codes I

Any Shipper may transmit their requests for an NSA, questions
or complaints as hereinafter defined to the Carrier (or any
Carrier Agent).  Additionally inquiries may be addressed to
the Carrier orally or in writing at the address shown
below:
     
   Sallaum Group SA
   
   New York Office
     625 Kennedy Boulevard
     Bayonne, NJ 07002
   
   Virginia Office
     47371 Darkhollow Falls Terrace
     Sterling, VA  20165
   
     Telephone: 703-450-3803
     Facsimile: 703-430-6465
    
As used in this Rule, the terms "Request" or "Complaint"
means any communication to the Carrier requesting a change
in Tariff or NSA rates, rules or charges; objections to
rate increases or other Tariff or NSA changes; protests
against alleged erroneous billings due to an incorrect
commodity description classification or incorrect weight or
measurement of cargo; or other problems from the
implementation of the Tariffor Carrier's NSA.  Routine
requests for rate quotes, sailing schedules, space
availability and the like or not included in the foregoing
definition of "requests" or "complaints."
    
Requests for an NSA with Interglobo Norht Amercia should
give details of commodities, value, packing,
weight/measurement ratio of cargo, prospective volume,
proposed rate requested and all other relevant details.

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