Effective	01SEP2021
Filed	01SEP2021
Filing Codes	IC

Any Shipper may transmit his requests, questions or complaints as
hereinafter defined to the Carrier (or any Carrier Agent).  Additionally
inquiries may be addressed to the Carrier orally or in writing at the
address shown below:
     
   Shenzhen C-Ocean International Shipping Company Limited
   No.46 Futian South Road, Futian District
   Room #402, Sinotrans Bldg
   Shenzhen, China 518033
    
   Telephone: 86-755-82828835
   Facsimile: 86-755-82828801
   eMail: zhuguang@c-ocean.net
    
U.S. Registered Agent:
   CN Link Freight Services Inc.
   182-16 149th Road
   Suite 208
   Jamaica, New York  11413
  
   Telephone: 718-656-6996
   Facsimile: 718-656-7101
   eMail: gracez@cnlinkfreight.com
   
As used in this Rule, the terms Request or Complaint means any
communication to the Carrier requesting the quotation of rate or a change
in any Carrier established rate, rule or charge; objections to rate
increases or other changes in NRAs or Tariff provisions; protests against
alleged erroneous billings due to an incorrect commodity description
classification or incorrect weight or measurement of cargo; or other
problems from the implementation of any NRA or Tariff provision.  Routine
requests for rate quotes, NRA Quotes, sailing schedules, space availability
and the like are included in the foregoing definition of requests or
complaints.
    
Requests for reduced rates, or an NRA Rate Quote, should give
details of commodity, value, packing, weight/measurement ratio,
prospective volume, proposed rate requested and all other
relevant details.

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