Effective	03JUN2003
Filed	03JUN2003
Filing Codes	I

Any shipper situated in the United States may transmit his
requests and complaints as hereinafter defined to the
Carrier or to any agent acting for him in the Port of
Loading, or the Carrier's agents in the United States at
the address indicated in the Organization Tariff Record.

Any written notice including telex, cable or other printed
electronic communication is Acceptable.

As used in this rule, the phrase "Requests and Complaints"
means any communication requesting a change in tariff rates,
rules or regulations; objecting to rate increase or other
tariff charges; and protests against erroneous billings due
to an incorrect commodity classification, incorrect weight
or measurement of cargo, or other implementation of the
tariff. Routine requests for rate information, sailing
schedules, space availability and the like are not included
in the foregoing.

Consultation will be Arranged upon receipt of a written
request by the Carrier in order to resolve any disputes,
claims or Controversies which may arise.

Table Of Contents