Effective	14MAY2024
Filed	14MAY2024
Filing Codes	IC

a. All claims for adjustment of freight charges must be presented to the
   Carrier in writing (at the address shown in Rule 19) within 3 (three)
   years after the date  Shipment was tendered to the Carrier.  Any
   expenses incurred by the Carrier in connection with its investigation of
   the claim shall be borne by the party responsible for the error, or, if
   no error be found, by the claimant.
     
b. Claims for freight rate adjustments will be acknowledged by the Carrier
   within 20 days of receipt by written notice to the claimant of all
   governing Tariff provisions and claimants rights under the Shipping Act
   of 1984.
     
c. Claims seeking the refund of overcharges may be filed in the form of a
   complaint with the Federal Maritime Commission, Washington, DC 20573,
   pursuant to Section 11(g) of the Shipping Act of 1984.  Such claims must
   be filed within 3 (three) years of the date the cause of action accrued.

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