RULE: 20 - OVERCHARGE CLAIMS Eff: 25MAR2022
| Effective | 25MAR2022 |
|---|---|
| Filed | 25MAR2022 |
| Filing Codes | IC |
a. All claims for adjustment of freight charges must be presented to the
Carrier in writing (at the address shown in Rule 19) within 3 (three)
years after the date Shipment was tendered to the Carrier. Any
expenses incurred by the Carrier in connection with its investigation of
the claim shall be borne by the party responsible for the error, or, if
no error be found, by the claimant.
b. Claims for freight rate adjustments will be acknowledged by the Carrier
within 20 days of receipt by written notice to the claimant of all
governing Tariff provisions and claimants rights under the Shipping Act
of 1984.
c. Claims seeking the refund of overcharges may be filed in the form of a
complaint with the Federal Maritime Commission, Washington, DC 20573,
pursuant to Section 11(g) of the Shipping Act of 1984. Such claims must
be filed within 3 (three) years of the date the cause of action accrued.
