Effective	27OCT2018
Filed	27OCT2018
Filing Codes	IC

Control No. 15-11325
    
Any Shipper may transmit his requests, questions or
complaints as hereinafter defined to the Carrier (or any
Carrier Agent).  Additionally inquiries may be addressed to
the Carrier orally or in writing at the address shown
below:
     
   Peters & May USA, Inc. d/b/a Compass Marine
     823 N.W. Third Street
     Dania Beach, Florida  33004
   
     Telephone: 754-263-3001
     Facsimile: 754-263-3016
     e-mail: inquiries@petersandmay.com
    
As used in this Rule, the terms "Request" or "Complaint"
means any communication to the Carrier requesting a change
in a Tariff Rule or NSA rate, rule or charge; objections to rate
increases or other; protests against alleged
erroneous billings due to an incorrect commodity
description classification or incorrect weight or
measurement of cargo; or other problems from the
implementation of the Tariff or governed NSA.  Routine requests
for rate quotes, NSA quote, sailing schedules, space
availability and the like or not included in the foregoing
definition of "requests" or "complaints."
    
Requests for reduced rates or an NSA should give details of
commodity, value, packing, weight/measurement ratio,
prospective volume, proposed rate requested and all other
relevant details.

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