Effective	07JAN2021
Filed	07JAN2021
Filing Codes	C

Any Shipper may transmit his requests, questions or complaints as
hereinafter defined to the Carrier (or any Carrier Agent).  Additionally
inquiries may be addressed to the Carrier orally or in writing at the
address shown below:
     
   J.D. Brokers & Forwarding Company
     10201 N.W. 112th Avenue
     Suite #1
     Miami, Florida  33178
   
     Telephone: 305-883-0848
     Facsimile: 305-883-0879
     e-mail: t.deoliveira@jdbrokers.net
    
As used in this Rule, the terms "Request" or "Complaint" means any
communication to the Carrier requesting a change in Tariff rates, rules or 
charges; objections to rate increases or other Tariff changes; protests
against alleged erroneous billings due to an incorrect commodity
description classification or incorrect weight or measurement of cargo; or 
other problems from the implementation of the Tariff.  Routine requests
for rate quotes, sailing schedules, space availability and the like or not
included in the foregoing definition of "requests" or "complaints."
    
Requests for reduced rates should give details of commodity, value,
packing, weight/measurement ratio, prospective volume, proposed rate
requested and all other relevant details.

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