Effective	28MAR2013
Filed	28MAR2013
Filing Codes	I

Any Shipper may transmit his requests, questions or
complaints as hereinafter defined to the Carrier (or any
Carrier Agent).  Additionally inquiries may be addressed to
the Carrier orally or in writing at the address shown
below:
     
     
     Italsempione S.p.A.
       Via Restelli, 5
       20010 Vittuone (Milano), Italy
   
       Telephone: 011-39-02-903501
       Facsimile: 011-39-02-90350359
       e-mail: RB@Tradefast.net
    
     US OTI REGISTERED AGENT
       IS America, LLC
          FMC Organization No. 017127
       30 Vesey Street, Room 1000
       New York, NY  10007
   
       Telephone: 212-393-9100
       e-mail: ??
    
As used in this Rule, the terms "Request" or "Complaint"
means any communication to the Carrier requesting a change
in Tariff rates, rules or charges; objections to rate
increases or other Tariff changes; protests against alleged
erroneous billings due to an incorrect commodity
description classification or incorrect weight or
measurement of cargo; or other problems from the
implementation of the Tariff.  Routine requests for rate
quotes, sailing schedules, space availability and the like
or not included in the foregoing definition of "requests"
or "complaints."
    
Requests for reduced rates should give details of
commodity, value, packing, weight/measurement ratio,
prospective volume, proposed rate requested and all other
relevant details.

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