Effective	01MAR2005
Filed	01MAR2005
Filing Codes	I

Any Shipper may transmit his requests, questions or
complaints as hereinafter defined to the Carrier (or any
Carrier Agent).  Additionally inquiries may be addressed to
the Carrier orally or in writing at the address shown
below:
     
   International Trade Management d/b/a ITM
     No. 161 Collins Street
     Level 6
     Melbourne, Victoria
     Australia
   
       Telephone: 03-9335-5133
       Facsimile: 03-9335-1789
    
   UNITED STATES AGENT:
     Walker International Transportation LLC 
       70 East Sunrise Highway
       Suite 604
       Valley Stream, New York  11581
   
       Telephone: 516-568-2080
       Facsimile: 516-568-2036
    
As used in this Rule, the terms "Request" or "Complaint"
means any communication to the Carrier requesting a change
in Tariff rates, rules or charges; objections to rate
increases or other Tariff changes; protests against alleged
erroneous billings due to an incorrect commodity
description classification or incorrect weight or
measurement of cargo; or other problems from the
implementation of the Tariff.  Routine requests for rate
quotes, sailing schedules, space availability and the like
or not included in the foregoing definition of "requests"
or "complaints."
    
Requests for reduced rates should give details of
commodity, value, packing, weight/measurement ratio,
prospective volume, proposed rate requested and all other
relevant details.

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