RULE: 19 - SHIPPERS REQUESTS IN FOREIGN COMMERCE Eff: 21AUG2007

Effective 21AUG2007
Filed 21AUG2007
Filing Codes I

Any Shipper may transmit his requests, questions or
complaints as hereinafter defined to the Carrier (or any
Carrier Agent).  Additionally inquiries may be addressed to
the Carrier orally or in writing at the address shown
below:
 
    Interglobo North America Inc.
      2 Colony Road
      Jersey City, NJ  07305
     
      Telephone:  201-526-6400 
      Facsimile:  201-604-0340 
    
     
As used in this Rule, the terms "Request" or "Complaint"
means any communication to the Carrier requesting a change
in Tariff rates, rules or charges; objections to rate
increases or other Tariff changes; protests against alleged
erroneous billings due to an incorrect commodity
description classification or incorrect weight or
measurement of cargo; or other problems from the
implementation of the Tariff.  Routine requests for rate
quotes, sailing schedules, space availability and the like
or not included in the foregoing definition of "requests"
or "complaints."
 
Requests for reduced rates should give details of
commodity, value, packing, weight/measurement ratio,
prospective volume, proposed rate requested and all other
relevant details.

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