Effective	15FEB2021
Filed	04FEB2021
Filing Codes	C

Control No. 21-00214
  
Any Shipper may transmit his requests for a Service Contract,
questions or complaints as hereinafter defined to the Carrier
(or any Carrier Agent).  Additionally inquiries may be
addressed to the Carrier orally or in writing at the address
shown below:
     
   Hyundai Glovis Co., Ltd.
     83-21, Wangsimni-ro
     Seongdong-Gu Seoul, Republic Of Korea
   
     Telephone: (201) 662-7900 or (800)222-2003
     Facsimile: (201) 662-0935
    
   US AGENT:
     Glovis America
     17305 Von Karman Ave
     Suite 200
     Irvine, CA  92614-0914
    
As used in this Rule, the terms "Request" or "Complaint"
means any communication to the Carrier requesting a change
in Tariff or Service Contract rates, rules or charges;
objections to rate increases or other Tariff or Service
Contract changes; protests against alleged erroneous
billings due to an incorrect commodity description
classification or incorrect weight or measurement of
cargo; or other problems from the implementation of the
Tariff or Carrier's Service Contract.  Routine requests
for rate quotes, sailing schedules, space availability and
the like or not included in the foregoing definition of
"requests" or "complaints."
    
Requests for a Service Contract with Hyundai Glovis should
give details of commodities, value, packing,
weight/measurement ratio of cargo, prospective volume,
proposed rate requested and all other relevant details.

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