RULE: 19 - SHIPPERS REQUESTS & COMPLAINTS Eff: 16DEC2025

Effective 16DEC2025
Filed 16DEC2025
Filing Codes C

Any Shipper may transmit his requests, questions or complaints as
hereinafter defined to the Carrier (or any Carrier Agent).  Additionally
inquiries may be addressed to the Carrier orally or in writing at the
address shown below:
     
  CARRIER:
   Fuzhou United Marine Logistics Co., Ltd
   Room 709, Worldwide Plaza
   No. 158 Wusi Road
   Fuzhou, China  350003
  
   Telephone: 86-591-88018591
   Facsimile: 86-591-87825659
   eMail: Shine.Fang@uml-china.com
  
  USA AGENT:
   Speedy International Logistics Corp.
   6702 Moonriver Street
   Eastvale, California  91752
   eMail: info@speedyilc.com 
  
As used in this Rule, the terms Request or Complaint means any
communication to the Carrier requesting the quotation of rate or a change
in any Carrier established rate, rule or charge; objections to rate
increases or other changes in NRAs or Tariff provisions; protests against
alleged erroneous billings due to an incorrect commodity description
classification or incorrect weight or measurement of cargo; or other
problems from the implementation of any NRA or Tariff provision.  Routine
requests for rate quotes, NRA Quotes, sailing schedules, space availability
and the like are included in the foregoing definition of requests or
complaints.
    
Requests for reduced rates, or an NRA Rate Quote, should give
details of commodity, value, packing, weight/measurement ratio,
prospective volume, proposed rate requested and all other
relevant details.

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