Effective	06MAR2015
Filed	06MAR2015
Filing Codes	C

Control No. 15-03405
    
Any Shipper may transmit his requests, questions or
complaints as hereinafter defined to the Carrier (or any
Carrier Agent).  Additionally inquiries may be addressed to
the Carrier orally or in writing at the address shown
below:
       
            Dynamic Network Team, Inc.
            147-35 Farmer Boulevard, Room 202
            Jamaica, New York  11434
            
            Telephone: (718) 917-6100
            Facsimile: (718) 917-6473
   
As used in this Rule, the terms "Request" or "Complaint"
means any communication to the Carrier requesting a change
in Tariff rates, rules, charges or regulations; objections
to rate increases or other Tariff changes; protests against
alleged erroneous billings due to an incorrect commodity
description classification or incorrect weight or
measurement of cargo; or other problems from the
implementation of the Tariff.  Routine requests for rate
quotes, sailing schedules, space availability and the like
or not included in the foregoing definition of "requests"
or "complaints."
    
Requests for reduced rates or other Tariff actions MUST
include at least the following information:
  - Shipper's name, address and telephone number
  - Commodity description
  - Port/Point of loading/Receipt
  - Port/Point of Discharge/Delivery
  - Cargo quantity
  - Anticipated Shipment Date
additionally the individual making a request should include
commodity value, packing type, weight/measurement ratio,
prospective future volume, Hazardous Class if any, and any
other relevant details of which  the Carrier should be made
aware.

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