Effective	22MAY2023
Filed	22MAY2023
Filing Codes	IC

Any Shipper may transmit his requests, questions or complaints as
hereinafter defined to the Carrier (or any Carrier Agent).  Additionally
inquiries may be addressed to the Carrier orally or in writing at the
address shown below:
  
   Colombo Logistics World (PVT) Limited
   No. 63/1, Ward Place
   Colombo, Sri Lanka  00700
  
   Telephone: 94-112662050
   Facsimile: 94-112662060
   eMail: sanjeewana@cmblog.lk
  
   U.S. Agent
   New Direx, Inc.
   239 Laurel Road
   Northport, New York  11731
  
   Telephone: 631-837-0100
   Facsimile: 631-834-01005
   eMail: robert@newdirex.com
  
As used in this Rule, the terms Request or Complaint means any
communication to the Carrier requesting the quotation of rate or a change
in any Carrier established rate, rule or charge; objections to rate
increases or other changes in NRAs or Tariff provisions; protests against
alleged erroneous billings due to an incorrect commodity description
classification or incorrect weight or measurement of cargo; or other
problems from the implementation of any NRA or Tariff provision.  Routine
requests for rate quotes, NRA Quotes, sailing schedules, space availability
and the like are included in the foregoing definition of requests or
complaints.
  
Requests for reduced rates, or an NRA Rate Quote, should give
details of commodity, value, packing, weight/measurement ratio,
prospective volume, proposed rate requested and all other
relevant details.

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