Effective	14APR2025
Filed	14APR2025
Filing Codes	C

Any Shipper may transmit his requests, questions or complaints as 
hereinafter defined to the Carrier (or any Carrier Agent).  Additionally
inquiries may be addressed to the Carrier orally or in writing at the
addresses shown below:
  
  Cargo Compass SPA L.L.C. d/b/a Compass Lines (U.S. contact)
     One Edgewate Street, Suite 101
     State Island, New York 10305
     Telephone: 347-745-2899
     eMail: lmilano@cargocompass.biz
  
  Cargo Compass SPA, (Italy contact)
     Via Natta, 14
     35030 Rubano (PD)
     Telephone: +39-049-632703
     eMail: padaova@cargocompass.it
  
As used in this Rule, the terms "Request" or "Complaint" means any
communication to the Carrier requesting the quotation of rate or a change
in any Carrier established rate, rule or charge; objections to rate
increases or other changes in NRAs or Tariff provisions; protests against
alleged erroneous billings due to an incorrect commodity description
classification or incorrect weight or measurement of cargo; or other
problems from the implementation of any NRA or Tariff provision.  Routine
requests for rate quotes, NRA Quotes, sailing schedules, space availability 
and the like are included in the foregoing definition of "requests" or
"complaints."
  
Requests for reduced rates, or an NRA Rate Quote, should give details of
commodity, value, packing, weight/measurement ratio, prospective volume,
proposed rate requested and all other relevant details.

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