RULE: 19 - SHIPPERS REQUESTS & COMPLIANTS Eff: 20MAY2026

Effective 20MAY2026
Filed 20MAY2026
Filing Codes C

Any Shipper may transmit his requests, questions or complaints
as hereinafter defined to the Carrier (or any Carrier Agent).
Additionally inquiries may be addressed to the Carrier orally
or in writing at the address shown below:
  
     Argos Group, Inc.
     300 Merrick Road, Suite 404
     Lynbrook, New York  11563
      
     Telephone: (718) 632-8080
     Facsimile: (718) 632-5808
     EMail: info@Argosny.com 
  
As used in this Rule, the terms "Request" or "Complaint"
means any communication to the Carrier requesting a change
in Tariff rates, rules or charges; objections to rate
increases or other Tariff changes; protests against alleged
erroneous billings due to an incorrect commodity
description classification or incorrect weight or
measurement of cargo; or other problems from the
implementation of the Tariff.  Routine requests for rate
quotes, sailing schedules, space availability and the like
or not included in the foregoing definition of "requests"
or "complaints."
   
Requests for reduced rates should give details of commodity,
value, packing, weight/measurement ratio, prospective volume,
proposed rate requested and all other relevant details.

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