Effective	08AUG2019
Filed	08AUG2019
Filing Codes	IC

Any Shipper may transmit his requests, questions or
complaints as hereinafter defined to the Carrier (or any
Carrier Agent).  Additionally inquiries may be addressed to
the Carrier orally or in writing at the address shown
below:
     
   Silver Lake Auto Inc. d/b/a AGA World Wide
    
   550 County Road D West
   Suite 1
   New Brighton, Minnesota  55112
    
   Telephone: 612-788-4580
   Facsimile: 612-788-4590
   eMail: katy@agaworldwide.net
    
As used in this Rule, the terms "Request" or "Complaint"
means any communication to the Carrier requesting the
quotation of rate or a change in any Carrier established
rate, rule or charge; objections to rate increases or other
changes in NRAs or Tariff provisions; protests against
alleged erroneous billings due to an incorrect commodity
description classification or incorrect weight or measurement
of cargo; or other problems from the implementation of any
NRA or Tariff provision.  Routine requests for rate quotes,
NRA Quotes, sailing schedules, space availability and the
like are included in the foregoing definition of "requests"
or "complaints."
    
Requests for reduced rates, or an NRA Rate Quote, should give
details of commodity, value, packing, weight/measurement ratio,
prospective volume, proposed rate requested and all other
relevant details.

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