RULE: 20 - PROVISIONS GOVERNING OVERCHARGE CLAIMS Eff: 12JUL2021

Effective 12JUL2021
Filed 12JUL2021
Filing Codes I

a. All claims for adjustment of freight charges must be
   presented to the Carrier in writing (at the address
   shown in Rule 19) within 3 (three) years after the date
   shipment was tendered to the Carrier.  Any expenses
   incurred by the Carrier in connection with its
   investigation of the claim shall be borne by the party
   responsible for the error, or, if no error be found, by
   the claimant.
     
b. Claims for freight rate adjustments will be acknowledged
   by the Carrier within 20 days of receipt by written
   notice to the claimant of all governing Tariff
   provisions and claimants rights under the Shipping Act
   of 1984, as amended.
     
c. Claims seeking the refund of overcharges may be filed in
   the form of a complaint with the Federal Maritime
   Commission, Washington, DC 20573, pursuant to the
   Shipping Act of 1984, as amended.  Such claims must be
   filed within 3 (three) years of the date the cause of
   action accrued.

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