Effective	24MAR2025
Filed	24MAR2025
Filing Codes	C

Control No. 25-01223
  
Any Shipper may transmit his requests, questions or complaints as
hereinafter defined to the Carrier (or any Carrier Agent).  Additionally
inquiries may be addressed to the Carrier orally or in writing at the
address shown below:
  
  CARRIER:
   A-Star Logistics Corporation
   5F-1, No. 69, Xingzhong Road, Lingya Dist.
   Kaoshiung City, Taiwan  802
   Telephone: 886-7-3359900
   eMail: peter@symaster.com.tw
  
  USA AGENT:
   QEC Worldwide Inc.
   125 Michael Drive, #105-Office 53
   Syosset
   Telephone: 718-215-8278
  
As used in this Rule, the terms Request or Complaint means any
communication to the Carrier requesting the quotation of rate or a change
in any Carrier established rate, rule or charge; objections to rate
increases or other changes in NRAs or Tariff provisions; protests against
alleged erroneous billings due to an incorrect commodity description
classification or incorrect weight or measurement of cargo; or other
problems from the implementation of any NRA or Tariff provision.  Routine
requests for rate quotes, NRA Quotes, sailing schedules, space availability
and the like are included in the foregoing definition of requests or
complaints.
  
Requests for reduced rates, or an NRA Rate Quote, should give
details of commodity, value, packing, weight/measurement ratio,
prospective volume, proposed rate requested and all other
relevant details.

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